Privacy Policy

Effective Date: 16 October 2025 

Thaapi Clean (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect 

We may collect the following types of information from you:

• Personal Information: Name, phone number, email address, delivery address, and other contact details you provide when booking our laundry services.
  
  

• Service Information: Details about your laundry orders, service preferences, and payment information.
  
  

Website Usage Information: Browser type, IP address, pages visited, and interaction with our website to improve our services. 

How We Use Your Information 

We use the information we collect for purposes including:

• Providing and managing our laundry and cleaning services.
  
  

• Responding to your inquiries, requests, or complaints.
  
  

• Sending service confirmations, updates, and promotional messages (with your consent.
  
  

• Improving our website, services, and customer experience.
  
  

• Complying with legal obligations and business requirements.

Sharing Your Information 

Thaapi Clean does not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third-party partners who help us deliver our services, process payments, or support our website.

• Legal Authorities: When required by law or to protect our rights, property, or safety.

Data Security 

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 

Cookies and Tracking 

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and customize content. You can disable cookies in your browser settings, but this may affect some website functionalities.

Your Rights 

You have the right to:

• Access, update, or correct your personal information.
  
  

• Request deletion of your personal information (where legally allowed).
  
  

• Opt-out of marketing communications.

To exercise your rights, please contact us at the details below.

Third-Party Links 

Our website may contain links to third-party websites. Thaapi Clean is not responsible for the privacy practices or content of external websites. 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this page periodically for any changes. 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Thaapi Clean

Address: K-275, Gali No. 2, Near ‘Pani Ki Bore’, Mahipalpur Extn., New Delhi – 110037

Phone: +91-9266897973, +91-9540264789

Email: [Your official email here]